FAQ

Frequently asked questions about Delta Nexus

Prices, timelines, AI, languages, privacy and how we work.

Questions

Everything you need to know

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What does Delta Nexus do?

Delta Nexus is a digital and AI agency. We design websites and online stores, build AI chatbots, AI customer care desks and AI voice agents, automate workflows, produce AI video and grow traffic with SEO, AI search optimisation and paid ads.

Where is Delta Nexus located?

We are headquartered in Belfast, Northern Ireland, United Kingdom, and work with clients worldwide across Europe, the Americas, the Middle East, Asia and Australia.

How much does a website cost with Delta Nexus?

Websites start from £490 (about $649, €590, AED 2,400 or A$990). Every project gets a fixed quote after a free 30-minute audit.

How fast can you launch?

A standard website goes live within 14 days of content sign-off. A chatbot added to an existing site usually takes 7 to 10 days. Online stores, apps and full AI desks take 4 to 8 weeks.

Will an AI agent replace my staff?

No. It takes over repetitive questions such as prices, opening hours, order status and bookings, so your team spends time on sales and complex cases. Every agent hands over to a person when needed.

Which languages do you support?

English, Arabic, Spanish, French, German, Portuguese, Italian, Dutch, Hindi, Japanese and many more. Chatbots detect the customer's language and reply in it.

Do I own the website and the data?

Yes. Your domain, hosting, code, content and chat history are registered to you. If you ever leave, we hand everything over.

Is it privacy compliant?

We build with UK GDPR, EU GDPR and local privacy laws in mind: cookie consent, privacy notices, data processing agreements and regional data hosting where your business needs it.

Can you guarantee a number one ranking on Google or ChatGPT?

No one can honestly guarantee rankings because search engines and AI assistants decide them. We guarantee best-practice work, transparent reporting and steady improvements in visibility.

How do payments work?

Projects are 50% upfront and 50% at launch. Monthly plans have no long contract and can be cancelled with 30 days' notice.

How much does a business website cost?

Our websites start at £490 for up to 6 pages, including design, development, on-page SEO and 30 days of support. Larger sites, online stores and custom features are quoted at a fixed price after a free audit.

Shopify or WooCommerce: which is better?

Shopify is easier to run and very reliable, which suits most growing brands. WooCommerce gives more control and lower monthly fees if you already use WordPress. We advise based on your products, budget and team.

How much does it cost to build an app?

Our apps start from £2,900 for a focused MVP or internal tool. Larger apps are quoted at a fixed price after we map the features with you.

How much does an AI chatbot cost?

Our AI chatbots start at £790 for setup plus a £59 monthly care plan that covers hosting, monitoring and monthly improvements. AI usage and WhatsApp messaging fees are billed at cost.

What is an AI customer care desk?

It is a shared inbox for all your messaging channels where AI agents answer routine questions automatically and hand complex cases to your staff.

What is an AI receptionist?

An AI receptionist is a voice agent that answers your phone, understands what the caller needs, books appointments, answers common questions and transfers important calls to staff.

What business processes can be automated?

Lead capture, follow-up emails, quotes, invoices, appointment reminders, data entry between apps, reporting and many approval steps.

How much does an AI video cost?

Short AI videos start from £190 each. Monthly packages for regular social content are available.

How much does a logo and brand identity cost?

Our brand starter kit begins at £390 and includes a logo suite, colours, fonts, guidelines and social templates.

Do you use AI to write content?

We use AI to research and draft faster, then edit, fact-check and optimise every piece by hand.

What is the difference between SEO, AEO and GEO?

SEO helps you rank in search results. AEO (answer engine optimisation) structures content so search engines and voice assistants can show it as a direct answer. GEO (generative engine optimisation) makes your business the source AI assistants such as ChatGPT, Gemini and Perplexity cite and recommend.

How much should I spend on ads?

Most small businesses start with £300 to £1,500 a month in ad spend, then scale what works. We recommend a budget based on your goals and margins.

Ready to see what AI can do for you?

Get a free 30-minute audit and a written plan with a fixed quote.

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