Guide
How much does an AI chatbot cost for a small business?
At Delta Lab, a custom AI chatbot for a small business costs from $829 to set up plus $59 a month for hosting, monitoring and monthly improvements. AI usage and WhatsApp messaging fees are billed at cost and are usually small for most small businesses. Price depends on channels, integrations, languages and conversation volume.
What you pay for
- Setup: designing the conversation, training the bot on your content, connecting channels and testing.
- Monthly care: hosting, monitoring, updates and tuning from real conversations.
- Usage: AI model usage and messaging fees (for example WhatsApp conversation charges), billed at cost.
What affects the price
| Factor | Lower cost | Higher cost |
|---|---|---|
| Channels | Website only | Website, WhatsApp, Messenger, Instagram |
| Actions | Answers questions | Bookings, orders, payments, CRM updates |
| Languages | One language | Several, including right-to-left Arabic |
| Knowledge | One FAQ page | Large catalogue or policies |
| Volume | Hundreds of chats a month | Thousands of chats a month |
Delta Lab chatbot pricing
- AI chatbot: from $829 setup + $59/month.
- Automate package (website + AI chatbot): from $1,349 + $79/month.
- AI customer care desk (all channels + human handover): from $1,549 + $149/month.
Prices are also available in USD, EUR, AED and AUD on our pricing page.
How to estimate your return
- Count the enquiries you receive outside business hours each month.
- Estimate how many you currently miss or answer too late.
- Multiply by your conversion rate and average order value.
- Add staff hours saved on repetitive questions.
For many small businesses, recovering just a few bookings or orders a month covers the monthly fee.